ALWAYS FREE SHIPPING WITHIN IRELAND AND THE UK!

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Ordering & Shipping

Online: You can buy cases of 6 directly from our website. We offer free shipping with all orders within Ireland and the UK!

In Store: If you want to grab individual bowls, you can find us in a store near you. Have a look at our store locator for your closest retailer.

We try our best to ensure your fiid arrives within 3-5 business days after you order. Look out for a tracking number from aloha@eatfiid.com.

You can order from most countries in Europe! If shipping is not available to your specific country, get in touch via email (aloha@eatfiid.com) and we'll try our very best to facilitate you. Plus we offer free shipping with all orders from customers in the UK and Ireland!

All prices listed on our website are in EUR. If you are ordering from the UK, there is an option on the site to see the price in GPB but your checkout will be done in EUR at the final stage. 

Exchange rates are determined by your credit card company and the amount charged will be based on the exchange rate between EUR and GBP at the time of purchase.

We cannot provide refunds based on dissatisfaction with exchange rates. We recommend consulting with your bank or credit card issuer to verify exchange rates before purchase.

Not totally in love with your fiid? We stand firmly behind our products and will always do our best to make it right. If you are dissatisfied with one of our products and would like to request a refund or replacement please send an email to aloha@eatfiid.com with your name, order confirmation number and reason for the request, within 30 days of when you receive the product.

We may require proof of purchase if we can’t verify your order.

If the product you received expires within 1 month, was damaged in transit, or is otherwise defective, we will replace it with a similar version of the product at no cost to you.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

At the moment we can only facilitate orders of cases with single flavours. We are working hard to change this over the next few months to make it easier to order a variety of bowls as part of your plan. Rest assured, this is a high priority for us so we will make it happen. 

In the meantime, you can buy your Sample Box to try all three flavours here or pop into any of our retail stockists to pick up a single bowl. For your closest stockist click here

Subscriptions

Never ever be without good, nourishing food again. Our subscription plans are designed to keep you fully stocked so you have fiid on hand whenever you need it. 

How does it work:

1 - Choose from either one, two or three cases to be delivered each month. You save and get free shipping included too - no brainer if you ask us 

2 - Select which of our three editions you want included in your box. Each case contains six bowls

3 - We’ll ship it to you on the same day every month so that you always have some nourishing food at hand when you need it most

4 - Heading away or you want to mix up your order with a different edition? You can adjust your subscription, postpone or cancel it at any time, no stress

Bowls

We only use wholefood, plant based ingredients that you would use to cook yourself at home. There’s no additives or preservatives in our bowls; just simple, natural, vegetables, beans, legumes, herbs and spices. Everything we make is suitable for vegans and vegetarians. For detailed ingredients of each of our bowls click below:

Italian Sundried Tomato and Lentil Ragu

Smoky Mexican Black Bean Chilli

Hearty Moroccan Chickpea Tagine

We don’t add any sugar to our bowls so all sugar is naturally occuring in the ingredients with nothing refined.

Yes, all fiid products are gluten-free. All of our ingredients are naturally gluten-free and our bowls are made on a gluten free line in our facility to avoid the risk of cross contamination.

Yes, we only use non-GMO ingredients in all our bowls.

No. While we have made a conscious effort to use only non-GMO ingredients in our bowls, we are not currently pursuing organic certification. Right now our number one priority is creating delicious, nutritious and natural food while keeping our products accessible to everyone. By choosing organic ingredients, our price point would have been prohibitive to a lot of people and that’s not what we are about. In saying that, it is something we would like to start exploring down the line as we grow and it makes sense.

Our manufacturing process and all product produced on our equipment are free from all major food allergens. This includes, but is not limited to, peanuts, wheat, gluten, soybean, tree nuts, sesame, fish, crustacean shellfish, milk, eggs, celery, mustard, and food colouring.

The only exception to this is the Italian Sun-dried Tomato and Lentil Ragu. This bowl contains celery which some customers may have an intolerance to. 

Our bowls are produced in Holland. We are so lucky to work with a world class manufacturing partner who is as committed to healthy, natural food and sustainable production as we are. We <3 them!

Corn starch, sometimes also called corn flour, is a carbohydrate extracted from the endosperm of corn. We use it in a number of our bowls to thicken the consistency and you’ll find it in many of your favourite healthy sauces and soups in the supermarket. It’s a very tiny percentage of each dish and because cornstarch is made using only corn and contains only carbohydrates, it is gluten free. However if you do have an allergy to corn we would advise that you seek the advice of your doctor before eating fiid.

All of our bowls have a shelf life of 12 months from date of production. You’ll find the Best Before date on the back of pack. They can be stored at room temperature and do not need to be chilled making them perfect to keep on hand in your desk at work, in the cupboard at home or the glove compartment of your car for when you need it most.

The bowls are already cooked and can be enjoyed hot or cold. When cold, they are the perfect accompaniment to a barbeque or with nachos!

Absolutely. All our bowls have instructions for heating in both the microwave and on the hob at the back of the pack.

General

Fiid is pronounced fee-d like seed or need.

No way José! We love food so much and that was part of the reason why we created fiid in the first place. Our founder Shane was tired of grubby sandwiches and lack lustre take out food when stuck for time and developed fiid so he would never have to buy one ever again!

It couldn’t be easier. Simply tear a 1cm opening on the top of the pouch, pop it into the microwave for 3 minutes, decant into your favourite bowl and hey presto - deliciousness!

Fiid was never designed as a diet product. Instead, it’s a wholefood, natural and healthy option when looking for something quick and convenient. If you choose to replace less nutritious meals with fiid, it may help your overall diet.

It is important to stress that everyone has totally different nutritional needs. If you are looking at making adjustments to your diet to benefit your overall health, I would recommend speaking to a professional like a registered dietician or your doctor.

We didn’t create fiid as a weight loss tool and so it shouldn’t be looked upon as that kind of solution. Instead, think of fiid as a really handy meal when you need it.

All of our bowls have a shelf life of 12 months from date of production. You’ll find the Best Before date on the back of pack.

We make each fiid using a classic French cooking technique called Sous-vide which dates back to 1799 and was perfected in the 1970s. The method involves placing food into a pouch and cooking in a water bath from 45 to 65 minutes at a very specific regulated temperature. This not only ensures that our bowls are cooked to perfection but any bacteria or germs are killed off and prevented from developing again making the bowls.


Why did we choose this method? Frankly we were sick of the amount of food waste generated in the fresh and chilled aisle of the supermarket. Globally 1,300,000,000 tonnes of food is wasted every year and in Ireland alone 1 million tonnes of food is thrown away by Irish businesses and households every year. We didn’t want to contribute to this problem anymore and saw the sous-vide technique as the solution. It ensures that our bowls are cooked to perfection and dramatically reduces food waste for both you and us.

All of our products are shelf stable and so can be stored at room temperature and do not need to be chilled making them perfect to keep on hand in your desk at work, in the cupboard at home or the glove compartment of your car for when you need it most.

Yes! We use 100% plastic ALOPET and it is completely BPA free.

How Subscriptions Work

Take the pain out of discovering that you have no food left at home and subscribe to one our delicious plans:

1 - Choose from either one, two or three cases to be delivered each month. You save and get free shipping included too - no brainer if you ask us 

2 - Select which of our three editions you want included in your box. Each case contains six bowls

3 - We’ll ship it to you on the same day every month so that you always have some nourishing food at hand when you need it most

4 - Heading away or you want to mix up your order with a different edition? You can adjust your subscription, postpone or cancel it at any time, no stress